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Username is complete email address (including domain).for both incoming and outgoing servers.Our servers limit storage making IMAP impracticable and autoconfig uses IMAP – we do offer other email options if full synchronization is required. Use manual configuration for POP3 email.If you have doubts about your expertise take the time to use the complete setup instructions below: While we try our best to assist our customers, assistance with third-party software can not be supported completely by Bower Web Solutions. If you have an older version of Outlook our Outlook and Outlook Express tutorial will be more helpful. This tutorial is provided as a courtesy to our hosting customers to help you configure your Microsoft Office 365 Version of Outlook software to work with Bower Web Solutions POP email.